![]() When a customer gives a misspelled or wrong address, or when the retailer fails to document the client's order properly, the delivery company may not have enough information to correctly deliver a package. Don’t forget that Easyship can automatically generate customs paperwork for your shipments so that you can avoid customs delays as much as possible. Partnering with reliable courier services that stay on top of customs documents can help you navigate customs delays. Unless all the required documents are attached and filled out correctly, customs may hold your package indefinitely or until the right information is presented. You and your carriers will face customs requirements when shipping internationally. They can also occur during the last-mile journey to deliver the package to the customer's doorsteps if your shipping partners lack enough vehicles and workforce capacity. Most supply chain constraints arise due to a lack of capacity to process orders or store goods, especially during holidays, peak eCommerce periods, or major sales. Problems with logistics top the list of the reasons for delayed deliveries. This can result in delays at a time when customers most want to have their packages arrive on time. Of course, this means a huge increase in shipment volumes that can easily overwhelm couriers’ capacities, especially if they don’t have an adequate delivery network or system. Holidays are prime time for eCommerce, and the industry often experiences huge spikes during this period. All shipments can also be delayed by failed delivery attempts, high volumes (especially around holiday and peak periods), and vehicle trouble. However, domestic shipping is more affected by traffic, construction, major roadblocks and detours, and accidents. Customs issues can also hold up packages, which is why it’s important to ensure your customs paperwork for international shipments is properly and correctly filled in. Domestic ShippingĬongestion in airports and bad weather are some of the leading causes of international shipping delays. If you’re concerned about managing your shipping in the current pandemic, visit the Easyship Covid-19 resource hub to learn more about how coronavirus shipping delays are impacting couriers. ![]() FedEx shipping delays (and those of other couriers) have increased due to lockdowns, curfews, and other measures put in place by governments to help combat the disease. Coronavirus shipping delays have been felt across the world, from China and Singapore to Italy, India, the UK, and the US. We’ve seen this in the current global pandemic. Global current events can have a big effect on shipping if they prevent supply chains from operating normally. While this is the last thing that any online merchant wants, sometimes delayed deliveries are unavoidable. In this article, we’ll discuss what causes shipping delays, the negative impact of delayed deliveries on your business, how to deal with late deliveries, and how avoiding delayed deliveries can boost your customer lifetime value.ĭelayed deliveries can badly damage the reputation of an eCommerce store and break its customers’ trust. We can also make the whole shipping process easier by giving you access to over 250 reliable couriers and automating labor-intensive parts of the process such as creating shipping labels and filling out customs forms. Easyship can help you mitigate the problem with accurate, branded tracking emails and pages that will keep your customers updated on the status of their orders. Unless you find a way to deal with delays, they can negatively impact your online store's reputation, making it hard to land new customers and retain existing ones. Even Amazon shipping delays have become more common in recent months as the COVID-19 pandemic has spread across the globe. The same amount of USPS shipping delays was experienced, too. In January 2019, FedEx shipping delays hit 12.87% of deliveries from Canada to the US, while UPS shipping delays hit 16.16% in the same period on the same route. On average, 6% to 12% of packages experience delays, regardless of the carrier this increases to over 30% during peak eCommerce package delivery periods, such as Christmas. ![]() Unfortunately, they come with the territory of eCommerce. Shipping delays can cause a lot of problems for online retailers.
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